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Programs & Services

Overview Information

Access: Walk-In

Ages: 0-26 & Caregivers

Cost: Free

The What’s up Walk-In clinic is a barrier free counselling service for individuals and families aged 0 – 26. Lumenus is one of six locations offered across the city and is part of a consortium of agencies offering this service. The What’s up Walk-In clinic is set up to reduce barriers to service so that no one falls through the cracks. Individuals and families do not need a health card or an appointment to attend. There is no fee for this service and in most cases services are offered with minimal wait time and can be offered in multiple languages. Referrals to this walk in counselling require a brief intake form that is completed on site after speaking to the Centre’s receptionist. Walk in counselling services are offered using a Solution Focused Brief Therapy model.

Youth: The What’s up Walk-In can help if you’re:

  • Feeling sad, worried or angry
  • Having fights with your parents
  • Being bullied
  • Dealing with a personal issue
  • Feeling like you might hurt yourself
  • Suffering because someone has hurt you
  • Feeling like you are being treated unfairly

Caregivers: The What’s up Walk-In can help if you’re:

  • Concerned about your child’s development
  • Constantly arguing with your child or young person
  • Concerned about your child’s school progress

New Hours:

All sites serve clients 0-26 years old and their families

All intake phone numbers are the same for each clinic (not changing)

WEEKLY COVERAGE

Wellesley (416-482-0081) PRESS 6

DayWalk-in ShiftIntake Hours
Monday2-6 pm9 am – 5 pm
Tuesday10 am-2 pm9 am – 5 pm
Wednesday3-8 pm9 am – 5 pm
Thursday3-8 pm9 am – 5 pm
Friday10-2pm9 am – 5 pm

Ronson (647-272-8482)

DayWalk-in ShiftIntake Hours
Monday3-8 pm9 am – 5 pm
Tuesday2-6 pm9 am – 5 pm
Wednesday3-8 pm9 am – 5 pm
Thursday10-2 pm9 am – 5 pm
Friday10-2 pm9 am – 5 pm

Finch (416-222-4380)

DayWalk-in ShiftIntake Hours
Monday10 am-2 pm9 am – 5 pm
Tuesday3-8 pm9 am – 5 pm
Wednesday3-8 pm9 am – 5 pm
Thursday2-6 pm9 am – 5 pm
Friday10-2 pm9 am – 5 pm

WEEKEND COVERAGE

Every 1st and 3rd Friday of the month, we will offer virtual pre-booked sessions between 2-8 pm.

Every 2nd and 4th Saturday of the month, we will offer virtual pre-booked sessions between 10 am and 3 pm.

This is not for a specific clinic location but rather for all of Lumenus.


What’s Up Walk-In® is proudly supported by:







Contact Us:

For more information, please call 416-482-0081 (press 6) for 65 Wellesley, 416-222-4380 for Finch, 647-272-8482 for Ronson or fill out the form below.

Address

65 Wellesley Street East Suite 500 Toronto Ontario M4Y 1G7

TTC Access

TBD

Parking

TBD

Address

1126 Finch Ave West Unit 16 Toronto ON M3J 3J6

TTC Access

TBD

Parking

TBD

Address

200 Ronson Dr. (4th floor) Etobicoke ON M9W 5Z9

TTC Access

TBD

Parking

TBD

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