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Programs & Services

Overview Information

Access: Walk-In

Ages: 0-29 & Caregivers

Cost: Free

The What’s up Walk-In clinic is a barrier free counselling service for individuals and families aged 0 – 29. Lumenus is one of six locations offered across the city and is part of a consortium of agencies offering this service. The What’s up Walk-In clinic is set up to reduce barriers to service so that no one falls through the cracks. Individuals and families do not need a health card or an appointment to attend. There is no fee for this service and in most cases services are offered with minimal wait time and can be offered in multiple languages. Referrals to this walk in counselling require a brief intake form that is completed on site after speaking to the Centre’s receptionist. Walk in counselling services are offered using a Solution Focused Brief Therapy model.

Youth: The What’s up Walk-In can help if you’re:

  • Feeling sad, worried or angry
  • Having fights with your parents
  • Being bullied
  • Dealing with a personal issue
  • Feeling like you might hurt yourself
  • Suffering because someone has hurt you
  • Feeling like you are being treated unfairly

Caregivers: The What’s up Walk-In can help if you’re:

  • Concerned about your child’s development
  • Constantly arguing with your child or young person
  • Concerned about your child’s school progress

Hours:

** phones open 30 mins prior to service start times **

65 Wellesley (416-482-0081 press 6)

  • Monday: 2pm-6pm (last session 5pm)
  • Tuesday: 10am-2pm (last session 1pm)
  • Wednesday: 12pm–8pm (last session 7pm)
  • Thursday: 2pm-6pm (last session 5pm)
  • Friday: 10-3pm (last session 2pm)

1126 Finch (416-222-4380)

  • Monday: 11am – 5:30pm (last session 4pm)
  • Tuesday: 9:30am to 3pm (last session 1:30pm)
  • Wednesday: 1:30pm to 8pm (last session 6:30pm)
  • Thursday: 2pm to 8pm (last session 6:30pm)
  • Friday: 9:30 to 3pm (last session 1:30pm)

200 Ronson (647-272-8482)

  • Last session starts 1 hour before the end of the shift.
  • Monday, 2pm – 6pm (last session 5pm)
  • Tuesday, 11am to 4pm (last session 3pm)
  • Wednesday, 12pm to 8pm (last session 7pm)
  • Thursday, 2pm to 6pm (last session 5pm)
  • Friday, 10am to 2pm (last session 1pm)

Contact Us:

For more information, please call 416-482-0081 (press 6) for 65 Wellesley, 416-222-4380 for Finch, 647-272-8482 for Ronson or fill out the form below.

Address

65 Wellesley Street East Suite 500 Toronto Ontario M4Y 1G7

TTC Access

TBD

Parking

TBD

Address

1126 Finch Ave West Unit 16 Toronto ON M3J 3J6

TTC Access

TBD

Parking

TBD

Address

200 Ronson Dr. (4th floor) Etobicoke ON M9W 5Z9

TTC Access

TBD

Parking

TBD

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